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Alaska Airlines received the highest numerical score among 8 traditional network airline carriers (tied in 2008) in the proprietary J.D. Power and Associates 2008-2009 North America Airline Satisfaction Studies(SM).

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Alaska Airlines Renewed On IOSA Registry After Completion Of International Safety Audit
11/20/2009 8:12a.m.(PT)
Alaska Airlines today announced it again successfully completed the International Air Transport Association (IATA) Operational Safety Audit (IOSA) and has been renewed on the IOSA Registry.

Horizon Air Adding Direct Flights from Spokane to Sacramento and San Jose
11/18/2009 5:49a.m.(PT)
Horizon Air will launch twice-daily direct service from Spokane to Sacramento and San Jose starting March 26, 2010, providing a new link between these three vital and growing metropolitan regions.

Apolo Ohno Takes To The Skies In His Quest For Winter Gold
11/17/2009 8:36a.m.(PT)
Alaska Airlines and Apolo Ohno today unveiled a specially themed Boeing 737-800 adorned with a larger-than-life image of the celebrated speed skater and ''Dancing With The Stars'' winner.

Horizon Air Unveils ‘Comfortably Greener' Q400 Livery
11/17/2009 8:15a.m.(PT)
Horizon Air's newest Bombardier Q400, entering service this week, is sporting an eye-catching ''Comfortably Greener'' livery that spotlights the aircraft's lower environmental impact compared to similar-size jets.

Horizon Air and AFA Reach Tentative Agreement on New Contract
11/16/2009 3:25p.m.(PT)
Horizon Air and the Association of Flight Attendants (AFA) have reached a tentative agreement on a proposed two-year contract for the airline's 584 flight attendants.

Alaska Airlines Inaugurates Portland-Chicago Nonstop Service
11/16/2009 8:13a.m.(PT)
Alaska Airlines today begins daily nonstop service between Portland, Ore., and Chicago's O'Hare International Airport, marking the latest in a series of new Portland routes introduced by the carrier this year.

Horizon Air's ‘Mystery City Savings': Which Boise Flight Is Discounted 25% Today?
11/16/2009 7:14a.m.(PT)
For five consecutive days, starting today, Horizon Air is featuring a ''Mystery City Savings'' on flights between Boise and one or more destinations. Fares on these select flights are being discounted 25 percent.

Alaska Airlines Announces New Hawaii Flights From Sacramento And San Jose
11/10/2009 5:04a.m.(PT)
Alaska Airlines announced today it will inaugurate three-times-weekly service between San Jose, Calif., and Kahului, Maui, beginning March 11, 2010, and four-times-weekly service between San Jose and Kona on the Big Island of Hawaii starting March 12, 2010.

Alaska Airlines Launches Hawaii Service From Bay Area
11/9/2009 5:00a.m.(PT)
Alaska Airlines today will inaugurate four-times-weekly service between Oakland, Calif., and Kahului, Hawaii, on the island of Maui, and tomorrow will begin thrice-weekly service between Oakland and Kona, on the Big Island of Hawaii.

Horizon Air's ‘Midweek Madness' Fare: $69 for LAX-Flagstaff/Prescott Flights
11/5/2009 9:58a.m.(PT)
Just in time for the holidays, Horizon Air today launched a new Midweek Madness fare sale. It features a special last-minute fare of $69 each way for flights between Flagstaff and Prescott, Ariz., and Los Angeles.

Archived News Releases

Inspiring Boy Scouts with the magic of flight
11/3/2009 11:34a.m.(PT)
Alaska Airlines and more than 70 employee volunteers helped a group of Seattle-area Boy Scouts discover the magic of flight during the carrier's first Aviation Merit Badge Day. Sponsored in cooperation with the Chief Seattle Council of the Boy Scouts of America, the event attracted a sellout crowd of more than 160 Scouts.

Fall Season Blossoms In Pink at Los Angeles Airport
10/13/2009 10:35a.m.(PT)
Pink is the order of the day for Customer Service Agent Maykel Guerra and the check-in area at the Los Angeles International Airport. Alaska Airlines airport employees and flight attendants based in Los Angeles are seeing pink during October to support Breast Cancer Awareness Month.

Alaska Airlines Offers Permanent Fund Dividend Sale
9/29/2009 7:20a.m.(PT)
Alaska Airlines launched a Permanent Fund Dividend sale today, with ticket prices as low as $89 for travel to and from Anchorage and Fairbanks, as well as savings on select routes between Alaska and the lower 48 states, Canada, Hawaii and Mexico.

Alaska and Horizon Employees Assist Some 100 Veterans Flying to National Veterans' Wheelchair Games
7/22/2009 6:30p.m.(PT)
Alaska Airlines and Horizon Air last week assisted more than 100 veterans who flew in and out of Spokane for the 29th annual National Veterans' Wheelchair Games.

Alaska tops J.D. Power and Associates rankings
6/30/2009 9:34a.m.(PT)
J.D. Power and Associates has once again ranked Alaska Airlines highest in customer satisfaction among traditional network carriers in North America in its annual study released today. This is the second year in a row that Alaska has come out on top in J.D. Power's independent survey of customer satisfaction.

Sip and fly: Complimentary wine tastings at Board Rooms
6/24/2009 9:46a.m.(PT)
Alaska Airlines Board Rooms may soon be a Mecca for wine lovers as well as travelers looking for a relaxing place to wait for a flight. With the recent launch of the Featured Winery of the Month program, the airline is partnering with a different Washington vintner each month to host a complimentary tasting of some of the finest vintages the state has to offer.

Alaska Airlines Becomes First Carrier Authorized To Conduct RNP Precision Approach Flight Validations
4/27/2009 9:50a.m.(PT)
Alaska Airlines became the first airline approved by the Federal Aviation Administration (FAA) to conduct its own RNP flight validation, laying the groundwork for faster RNP procedure approvals in the future.

Yakutat Service Agent Helps Eagles Basketball Soar
4/14/2009 12:45p.m.(PT)
When the Yakutat Eagles girls basketball team cruised to their third straight Class 2A Alaska state basketball championship in mid-March, Ramp Service Agent Charlie Russell was guiding their success.

The Dream of Achievement
2/24/2009 10:37a.m.(PT)
Shortly before Lt. Col. Michael P. Anderson flew aboard the Space Shuttle Columbia, he said in a televised interview: ''I urge you all to remember that if you apply yourself, work hard to be persistent and don't give up, you can achieve anything you want to achieve.'' Seven Alaska Airlines pilots have been involved in a fundraising campaign since June 2007 in conjunction with the Museum of Flight in Seattle to honor Anderson's dedication to flight and space.

Happy Birthday, Jenn!
2/10/2009 10:24a.m.(PT)
Jenn, Alaska Airlines' online virtual assistant, celebrated her first birthday Feb. 7 doing what she does best, answering questions from customers visiting alaskaair.com. But Jenn's devotion to duty didn't stop her co-workers in Customer Care from taking a few minutes off to mark the occasion.

Archived Feature Stories

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